Frequently Asked Questions
Find answers to common questions about discs, technique, and orders. Links within answers go to our detailed guides for deeper info.
Getting Started
I’m new—what discs should I start with?
- Begin with slower, neutral-to-understable discs—putters and midranges are ideal.
- See beginner-friendly molds in our Flight Ratings Guide.
Should I buy a starter set or pick discs individually?
- Starter set: simple, budget-friendly way to cover core shots.
- Individual picks: tailor discs to your throwing style—see Flight Ratings for guidance.
What weight should beginners throw?
- Drivers: 165-172 g, Putters/Midranges: 170-175 g. Lighter discs reach speed easier and tend to fly straighter.
Which plastic blend is best for beginners?
- Baseline plastics = great grip; premium = more durability.
- Compare them in our Disc Plastic Guide.
How do flight numbers work?
- Speed • Glide • Turn • Fade describe stability and shot shape. Learn details in the Flight Ratings Guide.
Technique & Improvement
Any quick tips to throw straighter?
- Keep the disc flat and release smooth—avoid “nose-up”.
- Neutral midranges reveal form issues; see Flight Ratings for examples.
Backhand vs. forehand—where to start?
- Start with backhand; add forehand later for flexibility and shaping lines.
How do I pick a putter?
- Choose a shape that feels natural. Many prefer neutral, firm putters around 170-175 g.
Products & Availability
Do product photos match the exact disc?
- We ship the exact color/weight selected whenever possible; assorted options are clearly labeled.
Will you restock sold-out items?
- Often yes—use “notify me” or contact us with mold and plastic details.
Do you take special orders?
- We try our best—send disc, plastic, weight, and color preferences via Contact.
Orders, Shipping & Pickup
Do you ship across Canada?
- Yes—tracked nationwide. See Shipping for current rates.
How long does processing take?
- Usually 1-2 business days; weather or holidays may add delays—updates posted on Shipping.
Can I pick up my order locally?
- When offered, pickup appears at checkout. You’ll get an email once your order’s ready.
Can I change or cancel my order?
- If it hasn’t shipped, reply to your confirmation or contact us with your order #.
Returns & Warranty
What’s your return policy?
- Unthrown items in original condition can be returned within 30 days—see Returns for full details.
Do you cover manufacturing defects?
- Yes—report any warped or cracked disc within 7 days with photos through Contact.
My package arrived damaged—what now?
- Take photos and reach out within 48 hours so we can file a claim.
General Store Info
Do you ship internationally?
- Currently Canada only, but we can quote international requests—get in touch.
How can I reach you?
- Use our Contact page or reply to any order email—we’re happy to help!